Last updated: 13 February 2026
Privacy Policy
Privacy Policy
Who We Are
A full CRM rebuild was implemented to give leadership real-time visibility across pipeline, performance, and forecasting. Sales automation and reporting were layered in to reduce operational drag and decision lag.
As sales stabilised, scaling infrastructure was introduced: capacity planning, hiring frameworks, compensation models, and accountability systems. Growth was engineered deliberately rather than pushed reactively.
A full CRM rebuild was implemented to give leadership real-time visibility across pipeline, performance, and forecasting. Sales automation and reporting were layered in to reduce operational drag and decision lag.
As sales stabilised, scaling infrastructure was introduced: capacity planning, hiring frameworks, compensation models, and accountability systems. Growth was engineered deliberately rather than pushed reactively.
Scope of This Policy
This Privacy Policy explains how we collect, use, store, and share personal information when you: visit our website, fill out forms, subscribe to our emails, or communicate with us in any way.
It does not cover third‑party websites or services that we do not control.
This Privacy Policy explains how we collect, use, store, and share personal information when you: visit our website, fill out forms, subscribe to our emails, or communicate with us in any way.
It does not cover third‑party websites or services that we do not control.
Information We Collect
We may collect the following types of personal information:
Contact details: name, business email, phone number, job title, company name.
Business information: company size, industry, revenue range, current tools and systems, and any context you share in forms or calls.
Usage data: IP address, browser type, device information, pages visited, time on page, referral source, and similar analytics data.
Marketing preferences: your choices about receiving emails, content, and invitations.
Communication records: emails, call notes, meeting notes, and support messages.
We do not intentionally collect sensitive personal information (such as health data, government identifiers, or payment card data) via this website.
We may collect the following types of personal information:
Contact details: name, business email, phone number, job title, company name.
Business information: company size, industry, revenue range, current tools and systems, and any context you share in forms or calls.
Usage data: IP address, browser type, device information, pages visited, time on page, referral source, and similar analytics data.
Marketing preferences: your choices about receiving emails, content, and invitations.
Communication records: emails, call notes, meeting notes, and support messages.
We do not intentionally collect sensitive personal information (such as health data, government identifiers, or payment card data) via this website.
How We Collect Information
We collect personal information: directly from you when you submit forms, book calls, email us, or speak with our team; automatically through cookies and similar technologies when you browse our website; and from third parties such as analytics or advertising platforms where permitted by law.
We collect personal information: directly from you when you submit forms, book calls, email us, or speak with our team; automatically through cookies and similar technologies when you browse our website; and from third parties such as analytics or advertising platforms where permitted by law.
How We Use Your Information
We use your personal information to: respond to enquiries, evaluate fit, and provide proposals or services; operate, secure, and improve our website and services; analyze performance and understand how visitors use our site; send relevant updates and invitations where permitted; and comply with legal obligations and enforce our agreements.
We only process personal data where we have a lawful basis, which may include consent, contract performance, legitimate interests, or legal obligations.
We use your personal information to: respond to enquiries, evaluate fit, and provide proposals or services; operate, secure, and improve our website and services; analyze performance and understand how visitors use our site; send relevant updates and invitations where permitted; and comply with legal obligations and enforce our agreements.
We only process personal data where we have a lawful basis, which may include consent, contract performance, legitimate interests, or legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enable core site functionality, measure website traffic and performance, and improve user experience.
You can control or delete cookies through your browser settings, but some features of the site may not function properly without them.
We use cookies and similar technologies to enable core site functionality, measure website traffic and performance, and improve user experience.
You can control or delete cookies through your browser settings, but some features of the site may not function properly without them.
How We Share Information
We do not sell your personal data.
We may share personal information with:
Service providers (such as hosting, analytics, CRM, and email platforms) who process data on our behalf under contractual safeguards.
Professional advisers (such as legal, accounting, and compliance partners) where necessary.
Authorities or regulators when required by law or to protect our rights.
Buyers or investors in the context of a merger, acquisition, or similar transaction, subject to appropriate protections.
We do not sell your personal data.
We may share personal information with:
Service providers (such as hosting, analytics, CRM, and email platforms) who process data on our behalf under contractual safeguards.
Professional advisers (such as legal, accounting, and compliance partners) where necessary.
Authorities or regulators when required by law or to protect our rights.
Buyers or investors in the context of a merger, acquisition, or similar transaction, subject to appropriate protections.
International Data Transfers
If we transfer your personal data across borders (including outside the EU/EEA or India), we will use appropriate safeguards such as standard contractual clauses or other measures required by applicable law.
If we transfer your personal data across borders (including outside the EU/EEA or India), we will use appropriate safeguards such as standard contractual clauses or other measures required by applicable law.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to meet our contractual and legal obligations, and to resolve disputes and enforce agreements.
When data is no longer needed, we securely delete or anonymize it.
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to meet our contractual and legal obligations, and to resolve disputes and enforce agreements.
When data is no longer needed, we securely delete or anonymize it.
How We Protect Your Information
We implement technical and organizational measures to protect personal data, including encryption in transit where appropriate, access controls, monitoring of key systems, and periodic review of our vendors and security practices.
No method of transmission or storage is completely secure, but we use industry‑standard safeguards to reduce risk.
We implement technical and organizational measures to protect personal data, including encryption in transit where appropriate, access controls, monitoring of key systems, and periodic review of our vendors and security practices.
No method of transmission or storage is completely secure, but we use industry‑standard safeguards to reduce risk.
Your Rights
Depending on your location and applicable law (including GDPR and India’s Digital Personal Data Protection laws), you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data in certain circumstances; object to or restrict certain processing; withdraw consent where processing is based on consent; and lodge a complaint with a relevant data protection authority.
To exercise these rights, contact us at contact@scaleproagency.com and we may need to verify your identity before fulfilling your request.
Depending on your location and applicable law (including GDPR and India’s Digital Personal Data Protection laws), you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data in certain circumstances; object to or restrict certain processing; withdraw consent where processing is based on consent; and lodge a complaint with a relevant data protection authority.
To exercise these rights, contact us at contact@scaleproagency.com and we may need to verify your identity before fulfilling your request.
Children’s Privacy
Our website and services are intended for business users and are not directed at children under 18. We do not knowingly collect personal data from children, and if you believe a child has provided us with personal information, please contact us so we can delete it.
Our website and services are intended for business users and are not directed at children under 18. We do not knowingly collect personal data from children, and if you believe a child has provided us with personal information, please contact us so we can delete it.
How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you can
contact:
Scale Pro Agency
New York Stock Exchange, Broad Street
New York, Post Code: 10005
Email: contact@scaleproagency.com
Phone: +61426104070
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you can
contact:
Scale Pro Agency
New York Stock Exchange, Broad Street
New York, Post Code: 10005
Email: contact@scaleproagency.com
Phone: +61426104070